Privacy Policy for The Last Fairytale

1. Who We Are

Beer Tech Studios LLC
3945 Happy Hollow Dr
Castle Rock, Colorado 80104
USA
Email: support@beertechstudios.com
Website: https://beertechstudios.com

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information processed by Beer Tech Studios in connection with:

• The Last Fairytale
• beertechstudios.com
• customer support communications
• playtests, waitlists, surveys, or feedback programs, if offered
• community, account, multiplayer, and online gameplay features, if offered
• integrations with platform and service providers, including Epic Online Services

3. Information We Collect

We may collect the following categories of information, depending on how you use the Services and which features are enabled. Not every category below is collected from every user, and not every feature is active at all times.

A. Information You Provide Directly

• name or display name
• email address
• support request details and correspondence
• bug reports, survey responses, and playtest submissions
• information submitted through contact forms, waitlists, newsletters, or similar forms
• reports, screenshots, or other materials you voluntarily submit to support us in investigating issues
• user-generated content, if applicable

B. Information Collected Automatically

• IP address
• device identifiers and platform identifiers
• browser type and settings
• device type, operating system, and hardware information
• language settings and approximate location inferred from IP address
• gameplay events, session logs, diagnostics, and performance data relevant to enabled online features
• usage data regarding how you interact with the Game, Site, and Services
• timestamps, referral URLs, and general traffic data
• local device identifiers generated to establish or maintain multiplayer connectivity, where applicable

We do not currently collect automatic crash reports through the Site or Game. If we introduce crash reporting or enhanced diagnostics in the future, we may update this Privacy Policy accordingly.

C. Information from Third Parties

• platform providers and storefronts, including Steam, Epic Games Store, and Xbox
• Epic Online Services
• hosting, support, or security providers
• analytics providers, if introduced in the future
• anti-cheat, fraud prevention, and moderation vendors
• payment or commerce providers, if applicable

D. Cookies and Similar Technologies

The Site may use cookies, local storage, or similar technologies necessary to operate the Site, maintain security, or remember basic preferences. We do not currently use third-party analytics cookies or advertising pixels on the Site. If we add non-essential analytics or marketing technologies later, we may update this Privacy Policy and, where required by law, request any required consent.

4. How We Capture Information

We capture information in a few different ways depending on the feature you use:

• directly from you when you submit forms, contact us, join waitlists, sign up for newsletters, or send support requests
• automatically from your browser, device, game client, or network connection when you use the Site or online features
• from platform providers or service providers when you launch the Game through a supported storefront or connect to online services
• from multiplayer service providers, including Epic Online Services, when online play, lobbies, sessions, relays, or matchmaking are used

5. How We Use Personal Information

• to provide, operate, maintain, and improve the Services
• to enable online, social, cross-platform, cloud, authentication, and multiplayer features
• to provide customer support and respond to user inquiries
• to investigate bug reports, support issues, abuse reports, and suspected fraud or cheating
• to analyze usage, diagnose technical issues, and fix bugs or service errors
• to protect the security, integrity, and availability of the Services
• to detect, investigate, prevent, and address fraud, abuse, cheating, harassment, and other prohibited conduct
• to enforce our terms, policies, and other legal rights
• to comply with applicable law, regulation, court order, or lawful process
• to communicate with users about service updates, support issues, and administrative matters
• to send marketing communications where permitted by law and subject to user choice, including unsubscribe or opt-out rights
• to support internal research, testing, analytics, and product development

6. Multiplayer and Online Services

The Last Fairytale may use Epic Online Services (“EOS”)to support multiplayer functionality, including session creation, matchmaking, lobbies, relay connectivity, and player networking. To enable these features, the Game may create a local device identifier on your machine. This identifier is used only to help establish and maintain the connection to EOS or related online services and is not intended by Beer Tech Studios to be linked to your name, email address, or other directly identifying account information.

When playing through Steam, your Steam session credentials may be used by the platform and EOS for authentication. When playing through Epic Games Store, your Epic Games account credentials may be used. When playing through Xbox, your Xbox Live or Microsoft account credentials may be used. In each case, platform-level authentication is handled by the platform or service provider. Beer Tech Studios does not receive or store your platform account password.

During multiplayer or online sessions, the following categories of information may be processed to operate the feature: temporary session identifiers, local device identifiers, platform or account identifiers made available by the platform or EOS, approximate connection region for server or relay selection, IP address, network connectivity information, session metadata such as player count and session availability, and logs necessary to establish, secure, troubleshoot, or end the session.

We use this information to create and maintain sessions, match players, route connections, secure online play, diagnose network or service issues, prevent abuse or cheating, and improve service stability. We may share this information with Epic Games Inc. and other service providers only to the extent reasonably necessary to provide the online functionality you choose to use. Epic processes EOS-related data under Epic’s own privacy terms. You can review Epic’s privacy policy at https://www.epicgames.com/privacypolicy.

Beer Tech Studios does not sell personal information collected through multiplayer or online play. Multiplayer session data is generally retained only for as long as needed to operate the live session, troubleshoot service issues, enforce policies, comply with legal obligations, or maintain reasonable security and abuse prevention records. Temporary session data is typically discarded when the session ends unless a longer retention period is required for security, fraud prevention, support, or legal compliance.

No separate Beer Tech Studios account is currently required to use online multiplayer features unless we explicitly introduce such an account system in the future.

7. How We Share Information

We may share information in the following circumstances:

• with service providers that host, secure, support, or operate the Services
• with Epic Online Services and similar online service providers when multiplayer or online features are used
• with platform providers or storefronts such as Valve, Epic Games, Microsoft, or console platform operators as needed to authenticate users, provide platform-linked features, or comply with platform requirements
• with fraud prevention, moderation, anti-abuse, or security vendors where reasonably necessary
• when required by law, regulation, legal process, or to protect rights, safety, and security
• in connection with a merger, acquisition, financing, asset sale, or similar corporate transaction, subject to applicable legal requirements

We do not sell your personal information for money. We do not share personal information for third-party advertising purposes through the Game or Site as currently operated.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain business and security records, resolve disputes, enforce our agreements, investigate fraud or abuse, respond to support issues, and comply with legal obligations.

• support and contact records may be retained as long as needed to resolve the issue and maintain reasonable business records
• newsletter or marketing contact information may be retained until you unsubscribe or we no longer need it for that purpose
• community, moderation, abuse, fraud-prevention, and security records may be retained for longer where reasonably necessary to protect the Services and users
• temporary multiplayer session data is generally retained only for the duration of the session unless longer retention is needed for support, security, abuse prevention, or legal compliance

9. Access, Correction, and Deletion Requests

Subject to applicable law, you may request access to, correction of, or deletion of personal information that Beer Tech Studios directly maintains about you. You may also request that we review support records, newsletter information, waitlist information, or similar information you previously submitted to us.

To submit a privacy or data request, contact us at support@beertechstudios.com. We may need additional information to verify your identity before completing a request.

If your request relates to data maintained by a third-party platform or service provider, such as Epic Games, Steam, Xbox, or another account provider, you may need to submit your request directly to that provider under its own privacy process.

10. Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without legally sufficient authorization where required by law.

11. Marketing Communications

If you subscribe to newsletters or promotional communications, you may opt out at any time by using the unsubscribe link in the message or contacting us. Even if you opt out of promotional messages, we may still send service-related or transactional communications.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above and may provide additional notice where required by law or platform obligations.

13. Contact Us

Beer Tech Studios LLC
3945 Happy Hollow Dr
Castle Rock, Colorado 80104
USA
Email: support@beertechstudios.com